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Nonprofit and Public Management
Capacity Building, Resource Development and Strategic Planning
Affordable Housing and Community Development
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PROJECTS AND RECOMMENDATIONS
Interim Management
- Served as Greater Lowell Community Foundation's Interim Executive Director during an eight month transition. Managed the day-to-day operations of the foundation; assessed organizational capacity, policies, and procedures and provided recommendations to the agency's Board of Directors; implemented changes to improve operations, communications, and public relations; produced the agency's 2010 annual report; and much more. During this time, the agency's Board of Directors, a Transition Consultant, and stakeholders reviewed the agency's strategic direction, defined the desired qualifications and experience for a permanent Executive Director, searched for and hired GLCF's next leader. Supported the Executive Director for several months after he began his new position.
Greater Lowell Community Foundation is a $22 million philanthropic institution serving donors and supporting nonprofits and their clients in Greater Lowell and 30+ nearby communities.
- Served as Interim Executive Director of a Latino human services and adult education nonprofit during a major managerial transition and eventual merger. Worked with board and senior staff to realign the agency’s budget after a year with a 10% deficit, stabilized operations and continued programs during the exploration of a nonprofit merger. Supervised senior staff; supported the board, transition consultant, merger consultant and merger committee; aligned the agency’s program and organizational budgets; worked with funders and contract managers to support the agency through the transition; transferred knowledge and information to merger partner's Executive Director and senior managers during the transition and post-merger.
From the Chair of the agency's Board of Directors: "Andrea is one of the most efficient and capable people I know. She had the skill set necessary to quickly do an in-depth assessment of the agency's situation and make recommendations to the board of what needed to be done to stabilize the agency so it would be an attractive merger partner. She identified difficult but necessary decisions that the board needed to make. She worked with staff to implement these decisions on a timely basis. Without any hesitation, I highly recommend Andrea as a consultant for agencies in crisis or transition."
- Provided interim management and transition services for a domestic violence prevention and education organization during a leadership transition. Worked with board, senior staff and key stakeholders to maintain stable operations during the search for a new Executive Director. Provided coaching and supervision to senior staff; supported board and several working committees; analyzed the agency's resource development performance, provided strategic recommendations for future fundraising and began implementation; and worked with new Executive Director during the managerial transition.
From one of the agency's Interim Co-Executive Directors: "Andrea did an exceptional job acting as coach and mentor to Interim Co-Executive Directors, key advisor to our board of directors on the executive search and other managerial and governance issues, and troubleshooter for a significant real estate development project during a difficult phase when construction and renovation plans were many months behind schedule. Thanks to Andrea's expertise in project management, knowledge of real estate development and artful negotiation skills, we were able to get the project back on track and open the doors to a new, expanded domestic violence shelter just a few months after she completed her time with the agency."
"Andrea brings a wealth of experience, professionalism, independent expertise and the ability to work easily and effectively as part of a team. I highly recommend her as a nonprofit consultant with abilities ranging from technical assistance and project management to leadership development and organizational transition."
Strategic Planning and Community Planning
- Worked with Goody Clancy, FXM Associates and Community Reinvestment Associates through a Gateway Plus Action Grant from the Commonwealth of Massachusetts Department of Housing and Community Development (DHCD), conducted the housing and homelessness analysis and needs assessment for a comprehensive planning study of the Shirley Avenue neighborhood in Revere, Massachusetts. Worked with the City, neighbors, local nonprofits, business owners and public officials to identify and prioritize the community's housing and homelessness needs and make strategic recommendations for the City and community to address in the years ahead. Download the planning study (Adobe Acrobat PDF) »
- In partnership with Community Reinvestment Associates, coordinated the 2008 community-wide consolidated planning process (HUD Strategic Plan for 2008-2012 and Annual Plan for 2008) for various homelessness, housing and community development funding sources available through the U.S. Department of Housing and Urban Development (HUD) for the City of Brockton, a large, urban municipality. Worked with a broad range of stakeholders to provide HUD with information and data about community needs and strategies to address these needs. Collaborated with the Fair Housing Center of Greater Boston, municipal staff and community stakeholders to develop a strategy and implement activities to promote equal access to housing. Prepared and submitted Brockton's application to HUD for the Neighborhood Stabilization Program (NSP) and amended its Five-Year Plan to allow for this new initiative.
- Completed the City of Brockton's Analysis of Impediments to Fair Housing Choice, a HUD-funded and required planning study that provides an overview of demographic and housing market conditions in Brockton; creates a profile of fair housing regulations, resources and issues in the city; assesses the existing market and public policy impediments to fair housing choice; and, recommends policies and activities to diminish or remove identified impediments. Download the study (Adobe Acrobat PDF) »
- Conducted a real estate market study to facilitate a predevelopment loan for a mixed affordable and market rate condominium and elderly rental housing development in a Boston neighborhood.
- Worked confidentially with several nonprofit organizations to prepare for future growth and change, including business analysis and planning for a local organization seeking to expand regionally, resource development strategic planning to support an organizational expansion and decreased dependence on public funding, strategic partnership and merger exploration, and human resources strategic planning to prepare for the retirement of a long-time Executive Director.
From the Executive Director of an organization considering expansion of its geographic area: "Andrea worked with me, our Board of Directors, and the project funder to understand the organization's capacity and the environment, make recommendations to me and the board, and facilitate discussions among the diverse constituencies involved in making the decision of whether or not to expand. Through the assessment, Andrea developed an understanding of the agency's strengths and weaknesses and surveyed the local market for our services. Andrea also provided us with an organizational assessment, important feedback from our partners and stakeholders, a cost-benefit analysis of the expansion and an implementation plan. She worked with me to present findings to our Board and committee members and to ensure that decision-makers had the information we needed to make this important decision."
"It was a pleasure working with Andrea on this critical project. She understands both the community development corporation business model and affordable housing from a municipal level, which were important skills to bring to our analysis. She had a good rapport with our board of directors and was able to keep me focused throughout our time together. I highly recommend Andrea as a technical assistance provider."
Resource Development
- As part of a transition and interim management team, led the resource development and community relations activities for a community organization serving Vietnamese residents in the Boston area. Raised more than $400,000 in corporate, foundation and governmental funding to support programs and operations as part of the agency's $1.4 million annual budget. Funds raised supported affordable housing, community building, resident organizing, public safety, economic development, child care, and other programs. Also implemented individual donor and membership initiatives.
- Submitted a successful application for more than $80,000 in funds from HUD’s Emergency Capital Repair Program to replace and repair the heat and hot water systems in a subsidized elderly housing development.
- During an executive transition, provided resource development consulting for a community-based organization serving Latino newcomers. Raised funds for youth programs, education, immigration, employment, and other programs and services.
Program Design, Development, Implementation and Evaluation
- Coordinated a long-term evaluation of a regional nonprofit's Fair Housing Enforcement Program, funded through the U.S. Department of Housing and Urban Development (HUD). Worked with staff, program participants and volunteers to assess program effectiveness and participant satisfaction, recommended programmatic and operational improvements and changes where appropriate.
- Provided interim program management and assessment for the lending programs of a community development corporation on behalf of their national partner, NeighborWorks America.
Research and Public Policy
- Co-authored a report on affordable and market rate rental and ownership housing options for people with Multiple Sclerosis. Worked with a committee, staff, and two other consultants to identify housing and funding options, successful models for potential replication, and potential development partners.
- Assisted a municipality, nonprofit partner and funder in designing a program to address distressed and foreclosed properties in a large, urban community.
- Updated and edited a rental and ownership housing resource guide for lower income people with disabilities.
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